Fast & Free Shipping: Worldwide orders over $89.0 will ship via DHL Express (3-5 Business Days) Service.

English

Shipping Policy

PAYMENT METHOD

(1)Using PayPal, which is preferred.

(2)Pay by Stripe payment(Accept all major debit and credit cards from customers in every country: Visa, Master Card, American Express, Discover, JCB, Diners Club,China UnionPay.supports multi-currencies.)

(3)You can send email to with the products you want to order, along with your shipping address and phone number.  We will then create an invoice and send you an electronic invoice for payment. Once that is paid, we will ship the products.

FRAUD PREVENTION MEASURES

To reduce the increasing fraud attempts on internet sales, we reserve the right to request that you pay for your order using an electronic invoice we issue. We take each order on a case-by-case basis. We do encourage customers to pay using PayPal since it screens the credit card for us AND it provides the customer with seller fraud protection. We continue to accept all credit cards. In some instances, we will refund your credit card payment and send you an electronic invoice. Please understand it is a measure to reduce our losses due to fraudulent orders.


If you have any questions, please email prior to placing your order.

SHIPPING POLICY


FREE SHIPPING on all orders amount over $89.0 purchased on the ACEBEAM website.


DELIVERY TIME Orders usually will be delivered within 1 working day normally.


TRACKING ORDER  
Tracking information will be updated on the order account & emailed once dispatched.


SHIPPING OPTIONS BELOW:
Most of orders are sent via DHL Express(3-6days) from Chinese factory (Direct delivery). Tracking here: www.dhl.com

Only a few of orders are sent via Post Officeups/Air Mail/Epacket/EUB (10-25days). Our customer service team will contact you for confirmation before delivery.Tracking here: www.17track.net/en

If you would like to change your order or shipping method, please call our office immediately or send an email to .

If changes need to be made, we must be made quickly. Otherwise, your order will be shipped normally within 24 hours.


Our customer service team are always on hand to answer any questions, email at We'll get back to you within 1 working day.


PLEASE NOTE:

(1)What if I enter or provide the wrong address when placing an order?

The shipping information is automatically generated based on the "Shipping Address" entered when placing the order.
If the package is returned to us due to an insufficient address, you will be charged shipping costs to reship the package.

If you need to change your order, please call our office immediately or send an email to or consult online at the official website

Therefore, if changes need to be made, they must be made quickly. Otherwise, your order will be shipped normally within 24 hours.

(2)Many international countries require the customer to pay customs fees/duties/taxes to accept the package. Please check in your country to determine how much you will pay to receive your package. If you refuse the package once it arrives in your country, when we receive the package back in our warehouse, we will refund your money LESS THE SHIPPING WE INITIALLY PAID.